Frequently Asked Questions

Shipping Rates

Canadian Shipping Rates:

Standard Shipping, 3-9 Business Days:

  • FREE for orders totalling $100 CAD or more
  • $14.90 CAD for orders under $100 CAD, 0 kg - 2 kg
  • $21.90 CAD for orders under $100 CAD, 2 kg - 30 kg

Express Shipping, 1-2 Business Days:

  • $21.90 for orders under $100 CAD, 0 kg - 2 kg

United States Shipping Rates:

Standard Shipping: 4-8 Business Days

  • FREE for orders totalling $100 CAD or more
  • $9.36 CAD for orders under $100 CAD, 0 kg - 0.5 kg
  • $21.39 CAD for orders under $100 CAD, 0.5 kg - 1.5 kg
  • $30.75 CAD for orders under $100 CAD, 1.5 kg - 30 kg

Express Shipping: 2-3 Business Days

  • $36.10 CAD for orders under $100 CAD, 0 kg -1.5 kg

*Delivery dates may vary during busy seasons, like, Christmas. The most up-to-date delivery expectations will be presented to you upon check out, once a shipping address has been provided.

Better Business Bureau Accreditation

Cherry Buzz is an accredited business with the Better Business Bureau, check out our BBB Profile here!

Being accredited by the BBB means we operate Cherry Buzz in alignment with the ethical, and honest business standards and practices set by the Better Business Bureau.

Shipping Information

Cherry Buzz offers shipping to Canada and the United States, with reasonable shipping rates, offered through Shopify Shipping.

All shipping is carbon neutral at Cherry Buzz, through our personal funding of companies that are proving, scaling, and commercializing climate solutions in direct air capture, bio oil, and mineralization.

All orders $100 CAD and over will receive free shipping to Canada and the US. To know more about our shipping policy, please click here.

Canadian Shipping Rates:

Standard Shipping:

  • 3-9 Business Days
  • FREE for orders totalling $100 CAD or more
  • $14.90 CAD for orders under $100 CAD, 0-2 kg
  • $21.90 CAD for orders under $100 CAD, 2-30 kg

Express Shipping:

  • 1-2 Business Days
  • $21.90 for orders under $100 CAD, 0-2 kg

Returns and Exchanges

All sales are final. We do not accept returns on items where item defects have been noted in the description, so please read the product descriptions completely before buying items.

If there is an issue with your item that has not been noted, or if there is an issue with your order, please contact us here. We will be happy to assist you and even happier to find a resolution you are happy with.

Buying Pre Loved

At Cherry Buzz, all of our clothes are pre-loved. This means there will be differing degrees of wear and tear from its previous life and will not be in new condition, unless stated otherwise. 

We do not sell clothing articles with egregious defects, but if the garment does have slight defects, it will be noted in the product's description. If there are no defects noted in the items description this means the article of clothing is in good condition, and the garment's previous owner took very good care of it.